Summary of trends
Righting the technology is all about balance…
‘Righting the technology’ is all about finding and preserving the right balance between the interests of your stakeholders; short and long-term; centralized and decentralized; purposeful and spontaneous; value-rich and frugal; expanding and sustainable. The Balance by Design principles listed below aim to provide questions, perspectives, and a systematic checklist to make sure you get it right.
With the ever-growing dependence on technology, the worlds of IT and business have had no choice but to align. But now, an ‘All Ops’ approach is required with full, mutual, and deliberate convergence of business and IT without friction or middle persons. They need to move and act as one.
Crises will occur. Opportunities will arise. Change will come. Adaptability is essential to deal with it. A business’s agility largely depends on its technology agility, but it is way too late to change systems only when the need arises. Systems must be built by design to deal with disturbance and change.
With Open Arms
A truly unified experience requires easy connectivity between organizations, sectors, and industries alike. Upgrade your platform to the ultimate technology business platform: a superior, open set of attractive services, acting as a magnet for active collaboration, internally and externally.
IQ CQ EQ Up
On the road to becoming a data- and AI-powered enterprise, every initiative should increase the corporate Intelligence Quotient (IQ), Creativity Quotient (CQ), and Emotional Quotient (EQ) – and ensure there’s no conflict between the three. The only way is up!
Technology businesses must be trusted by customers, clients, shareholders, employees, partners, and authorities – or there is no business. Power up the entire trust ecosystem – from the organization’s core to its edges – and push your business forward to its next permutation.
No Hands on Deck
Advances in AI and intelligent process automation make us fundamentally rethink the human factor in any aspect of a business. But for now, let’s benefit from autonomous technology. Assume full, hands-free automation as the default for all your new technology business processes.
Do Good, Do Less, Do Well
IT solutions are an exciting business change enabler, yet they can consume energy, and natural resources, and increase CO2 emissions. After all, not everything that is technologically possible is socially desirable. As tempting as Technology Business initiatives may seem, many of them demand a great deal of energy, time, and scarce natural resources. Therefore, you may need to change your approach.
Start by understanding your current landscape by assessing your current sustainability footprint. Identify areas where IT can contribute – but carefully choose less-demanding initiatives that hold sustainability at heart. Consider the Total Social Impact of initiatives and look for technology that actively benefits societal purposes. And simply turn your back on non-sustainable business ideas.
By saying ‘yes’ to initiatives that create a positive, purposeful impact; and saying ‘no’ to what is energy-wasting, non-essential, or non-ethical, you can make your organization thrive. You can make the world a better place and serve the well-being of every human being. Feels good, doesn’t it? There is so much good IT can do if we do it well.