• Pages
01 Home
02 Introduction
03 Executive Summary
04 Overview of TechnoVision
05 You Experience
06 Experience²
07 Me Myself and My Metaverse
08 No Friction
09 I Feel for You
10 My Own Private Avatar
11 We Collaborate
12 Fluid Workforce
13 The Team is the Canvas
14 Taken by Tokens
15 Your Business is a Mesh
16 It’s All Connected
17 Thriving on Data
18 Data Sharing is Caring
19 Power to the People
20 Data Apart Together
21 Era of Algorithms
22 Creative Machine
23 Process on the Fly
24 Process is Mine Mine Mine
25 Rock, Robot Rock
26 Silo Busters
27 Can’t Touch This
28 Augmented Me
29 Applications Unleashed
30 Kondo My Portfolio
31 Honey, I Shrunk the Applications
32 When Code goes Low
33 Mesh Up Your Apps
34 Apps ❤️AI
35 Invisible Infostructure
36 Lord of the clouds
37 Crouching Tiger, Hidden Container
38 Simply the Edge
39 Ops, AI did it Again
40 Silence of The Servers
41 Balance by Design
42 Technologyϵ϶Business
43 Adapt First
44 With Open Arms
45 Do Well, Do Good
46 Trust Thrust
47 IQ CQ EQ Up
48 No Hands On Deck
49 A Few More Things
50 Further Research and the Team

SILO BUSTERS

Busting corporate silos by adding flexible process layers on top of them, rather than breaking or rebuilding already established structures

Your aging silo systems support disconnected silo processes. The souls of frustrated business users haunt you in the IT neighborhood. Who you gonna call? Rebuilding core systems is complex, risky, and expensive – both in terms of money, as in terms of scarce natural and human resources. How about some proper up-cycling instead? Business process automation technologies connect existing systems without intruding upon them. They deliver obvious, immediate benefits to the business, while buying more time to rearrange and open up the systems underneath. Pragmatic processes in action. Nothing supernatural about it.

Priya Ganesh Expert in Residence

WHAT

  • On top of disconnected applications, APIs can expose core application functions to external technologies and systems, notably in process automation and process management (see Mesh Up Your Applications).
  • Robotic Process Automation (for more on RPA, read Rock, Robot Rock) enables the automated integration of many siloed applications from the perspective of a human worker, without changing any of the affected systems.
  • Business process management tools offer the capability to invoke various application services – offered by different core applications – as part of a modeled and managed process flow.
  • Intention-driven user experiences – such as chatbots and voice assistants (see Honey, I Shrunk the Apps) can provide an alternative, unified view on disparate core application services.

USE

  • Healthcare solutions provider, B. Braun deployed MuleSoft’s Anypoint platform to build APIs that securely connect siloed data across disparate systems, accessing data to build solutions 50% faster, connecting to its partner ecosystem and ultimately delivering better care.
  • New South Wales’ Government deployed Pega’s Government platform to simplify its building bond management process to achieve transparency, speed, and accountability for developers, inspectors, and building owners alike.
  • A medical equipment manufacturer used RPA to seamlessly integrate all processes and data of an acquired company, creating a unified view of both businesses and enabling a global view of credit risk and customer payment behavior.
  • Seven-Eleven Japan uses Google Cloud’s BigQuery and Apigee to scale their platform efficiently, giving teams across the organization access to data and insights and reducing time to insight.

IMPACT

  • Lifespans of aging or dysfunctional applications can be sustained without costly and risky rebuild activities.
  • No rebuilding or replacement of existing core systems – but rather up-cycling them – may save precious, scare natural and human resources.
  • Siloed applications are connected inside and outside the organization to create new, outside-in, end-to-end processes serving customers’ and companies’ digital needs.
  • A high level of process flexibility and agility can be provided, without intruding on the affected application systems.

TECH

  • Analytics and BI tools: SAP Analytics Cloud, Celonis, Minit, PowerBI, Qlik, Sisense
  • API and web services management: Salesforce MuleSoft, Google Apigee, WSO2
  • Robotic Process Automation (RPA): Automation Anywhere, Blue Prism, UiPath, Pega
  • Robotic automation and workforce intelligence suite, NICE RPA, Kryon Systems
  • Business process management: BusinessOptix, Dell Boomi, Oracle BPM, IBM Intelligent BPM, Pega BPM & Case Management, Appian

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