• Pages
01 Home
02 Introduction
03 Executive Summary
04 Overview of TechnoVision
05 You Experience
06 Experience²
07 Me Myself and My Metaverse
08 No Friction
09 I Feel for You
10 My Own Private Avatar
11 We Collaborate
12 Fluid Workforce
13 The Team is the Canvas
14 Taken by Tokens
15 Your Business is a Mesh
16 It’s All Connected
17 Thriving on Data
18 Data Sharing is Caring
19 Power to the People
20 Data Apart Together
21 Era of Algorithms
22 Creative Machine
23 Process on the Fly
24 Process is Mine Mine Mine
25 Rock, Robot Rock
26 Silo Busters
27 Can’t Touch This
28 Augmented Me
29 Applications Unleashed
30 Kondo My Portfolio
31 Honey, I Shrunk the Applications
32 When Code goes Low
33 Mesh Up Your Apps
34 Apps ❤️AI
35 Invisible Infostructure
36 Lord of the clouds
37 Crouching Tiger, Hidden Container
38 Simply the Edge
39 Ops, AI did it Again
40 Silence of The Servers
41 Balance by Design
42 Technologyϵ϶Business
43 Adapt First
44 With Open Arms
45 Do Well, Do Good
46 Trust Thrust
47 IQ CQ EQ Up
48 No Hands On Deck
49 A Few More Things
50 Further Research and the Team

PROCESS ON THE FLY

Strategy tends to be eaten for breakfast, by culture – but also by a lack of operational execution. Organizational aspirations simply “blah blah blah” without any ability to turn insight into action, quickly respond to events, overcome business silos, or go with whatever flow the corporate purpose supposes. And all that goodness must be delivered against a scarcity of skilled human resources and a need to reduce travel and energy consumption. This is where Process on the Fly comes to the fore and shines ever brighter. Having been consistently less in the spotlight than its complementary container, Thriving on Data (ever heard of “Big Process”?), breakthroughs within intelligent automation and a taste of touchless execution have firmly placed this container center stage. Quit talking and start doing.

In many ways, a process is really just another “thing.” When equipped with “sensors,” it can provide a continuous flow of data points about its status and whereabouts, not unlike the concept of a Digital Twin in the Intelligent Industry domain. With this digital twin process available, it opens up a full spectrum of possibilities to not only better understand processes, but also to experiment risk-free with alternative scenarios and options, and predict – or even prescribe – how processes will run and be managed in the future. Then, software robots come to the aid as dependable, digital companions, automating the interaction between humans and their technology-enabled processes. This Robotic Process Automation gives us the time and freedom to think, plan and focus – while

the more mundane, repeatable activities are done for us, 24 hours per day, 7 days a week. Without compromise. It also helps to relieve the pressure on organizations that need to deliver more, with less. Similar technologies act as a certified Silo Buster, bridging the gaps between corporate – or intercorporate – processes and systems, without intruding upon them. It’s one of the most straightforward, resource-saving ways to bring innovation to organizations: through up-cycling what is already there, rather than buying or building solutions from scratch. Add some next generation application services to the mix (see for example Mesh Up Your Applications), and any process is just an API call away.

Finally, as a pièce de résistance, the powerful cognitive capabilities of artificial intelligence increasingly enter the arena of process automation and management. They challenge what we used to consider as a given, replacing inflexible, human-dependent processes with powerful reasoning systems. These systems adjust to whatever situation occurs, anticipating next best actions and resources required in real-time. And while learning from what works, they increasingly become hands- and care-free, bringing organizations – and its people – on the road towards a no-touch, frictionless enterprise. Pretty fly, no?

Manuel Sevilla Expert in Residence

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